*Please use your townhome address as your shipping address
Our Community Amenities
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The Willows offers a number of community amenities to its residents!
The clubhouse has a large gathering room, a kitchen, and a theater room for reservation. Also at the clubhouse, we have a fitness center, an outdoor pool, and a hot tub. Outdoors, we have two playgrounds for children, a large open field, a basketball court, and an RV storage area. Unless noted for a reservation on the calendar, all amenities are first come first served. If you notice anything amiss at any of these locations, please contact the HOA.
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Clubhouse Hours
6 a.m. to 11 p.m. Sunday-Thursday
6 a.m. to 12 p.m. Friday-Saturday
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Pool and Hot Tub Hours
6 a.m. to 10 p.m.
*The pool is typically open from Memorial Day until Labor Day, but is up to the discretion of the board.*
Pool gates remain locked during winter season.
How do I submit a community maintenance request?
Please submit an online community maintenance request by notating on the form the specific location, briefly describe the issue, and include a picture of the problem where possible. This form is to be used only for items that the HOA has jurisdiction over. Refer to the CC&R's (Article 8: Repair & Maintenance on page 21) for clarification as needed. Note: The HOA does not get involved in neighborly disputes.
How do I reserve the clubhouse?
Our residents may reserve the clubhouse for group events if they wish by submitting a reservation form online.
**Please check the calendar before submitting a reservation.**
The HOA will review the form and put the reservation on the calendar.
If you wish to reserve the clubhouse for longer than a 4 hour period or stay longer than the 4 hour reserved time, there is a $25.00 fee for each hour the reservation extends beyond the 4 hours.
How do I access the clubhouse? How do I get a key card?
We offer a key card for clubhouse/pool access. In order to be issued a key card, please text our HOA phone number at (801) 477-6435. Please consider when requesting a keycard there is a 24-48 hour response time. If a keycard is requested on a weekend or during a holiday, the response time could be longer than the 24-48 hour window.
One key card is issued per unit. New key cards are $20. Prior to receiving a key card you must sign acknowledging you have read and will comply with the communities 'Rules and Regulations'.
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When an owner or a renter sells or moves from their unit, please return your keycard to the office mail slot in the clubhouse. This helps us keep track of who is moving in and out of our community and using our facilities.
Why isn't my key card working?
Residents may find that their keycard is not working for a few reasons:
1. Monthly dues are late or not current
2. Misuse of pool, clubhouse, or community property
3. Loaning out keycards to non-community members
4. A fine has been issued which resulted in a 30 day suspension of the keycard
If you do not fall under any of these categories, please contact us, and we will try to get your card working.